LT PROPERTY MANAGEMENT

We manage properties across the Inland Northwest and Northern Idaho, including Spokane, Spokane Valley, West Plains, Deer Park, Post Falls, Coeur d'Alene, and surrounding communities. Our portfolio is organized into four geographic pods, each with a dedicated property manager and maintenance team, so your property is managed by someone who knows the neighborhood, the tenant base, and the local vendor network.

Tenants submit maintenance requests through AppFolio, our property management platform. Requests are triaged by priority: emergencies such as water leaks, no heat, or safety hazards are dispatched immediately. Routine requests are assigned to our in-house maintenance team or, for specialized work, to our general contracting division. We have processed over 25,000 work orders across our portfolio, and owners receive visibility into all requests and costs through their owner portal.

Our fee structure depends on unit count, property type, and scope of services. We provide a detailed proposal after reviewing your property. Fees are competitive with the Spokane market and include leasing, tenant management, maintenance coordination, financial reporting, and owner portal access. There are no hidden fees, and we walk through the full fee schedule during the proposal process.

All owners receive access to an AppFolio owner portal that provides real-time access to financial statements, maintenance requests, lease status, and owner distributions. You can view reports, download documents, and track property performance from any device. We set up your portal during onboarding and provide a walkthrough.

Our portfolio ranges from single-family rentals to fully staffed onsite apartment communities, plus commercial properties. We currently manage over 2,200 units across the Inland Northwest and Northern Idaho. Our operational infrastructure is built for multifamily at scale, and we apply the same systems and standards to every asset regardless of size or type.

Every applicant goes through a standardized screening process: credit check, criminal background check, eviction history, income verification at a minimum of 2.5x monthly rent, and landlord references. We follow all Fair Housing requirements and apply criteria consistently. We have executed over 4,000 leases across our portfolio.

We follow a structured collections process that starts with a pay-or-vacate notice on the first day rent is late, per Washington state requirements. If the tenant does not cure within the legal notice period, we initiate the eviction process through our legal contacts. We document everything, communicate with the tenant, and keep you informed, protecting your rights under RCW 59.18, the Washington Residential Landlord-Tenant Act.

Yes. We handle mid-lease transitions regularly. The process includes notifying current tenants of the management change, transferring lease files and security deposits, onboarding the property into our systems, inspecting all units, and establishing maintenance baselines. We coordinate directly with your outgoing management company, and most transitions complete within 2 to 4 weeks.