Tenants

At LT Property Management, our chief concern is maintaining our properties and ensuring the highest-quality living experience possible.  We will always be available to take a phone call, have a meeting or respond to an email.  Additionally, our maintenance staff is completely at your disposal to resolve any issue you may be having on your property.

We also take pride in offering a wide selection of homes including apartments, duplexes, condos, townhomes, and single-family homes as well as industrial and office spaces. Each location offers a unique set of amenities, quick access to local shops, dining, and entertainment, and convenient online rent payment. Students, professionals, families, and retirees alike enjoy our quality homes, competitive pricing, and prompt, professional service.

Rent From Us

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We require three (3) times the rent in verifiable gross income (as a combined household), good rental history, and a passing background check. The required deposit amount is determined based on credit and background check results. If the general requirements are not fully met, conditional approval options may be available, including a fully approved co-signer or participation in our co-signer replacement program (TheGuarantors). Applications are valid for 90 days and are transferable across LT’s entire portfolio.

 Pets are allowed at many properties with written approval, pet fees, and proof of vaccines. Unauthorized pets are a lease violation.

Address:

902 West Garland Avenue Spokane, WA 99205

Office Hours: 

Monday – Thursday – 9am – 5pm PST

Friday – 9am – 4pm PST

Phone Number:

509.315.8660

Current Tenant Resources

🛠️ Maintenance Basics

  • How do I report a maintenance issue?
     Please submit all non-emergency maintenance requests through your tenant portal. Include a clear description and photos if possible.
  • What qualifies as an emergency repair?
     Emergency issues include:
    • No heat or AC in extreme weather
    • Flooding or active water leaks
    • Sewer backups
    • Electrical hazards (sparking outlets, power outage in part of unit)
    • Gas smell (also call 911 immediately)
    • No running water

These issues are responded to 24/7.

  • What is a non-emergency maintenance issue?
     Examples:
    • Dripping faucet or slow drain
    • Appliance not working
    • Light fixture out
    • Loose cabinet doors or handles

Non-emergency repairs are usually addressed within 3–5 business days.

🧰 How Maintenance Is Handled

  • Will I be notified before someone enters my home?
     Yes. We provide at least 24 hours’ notice before entering your unit unless it’s an emergency situation.
  • Do I need to be home for repairs?
     Not necessarily. If you can’t be home, we may enter using a management key. We will notify you in advance and coordinate access if needed.
  • Will I be charged for any repairs?
     If the issue was caused by tenant misuse (e.g., clogged drains from grease/hair, damage from neglect), the repair cost may be charged to your account. All other repairs are typically covered by the owner.
  • What should I do if a repair is delayed or not resolved?
     Contact us via your tenant portal or email. If you’ve already submitted a request and it has not been resolved within a reasonable time, please follow up for status.

🔧 Preventive Maintenance & Tenant Responsibilities

  • Am I responsible for any basic maintenance?
     Yes. Tenants are responsible for:
    • Replacing standard light bulbs
    • Replacing HVAC filters (if accessible and stated in lease)
    • Keeping drains free of grease/hair buildup
    • Keeping smoke detectors free of obstruction or tampering
  • How often are inspections done?
     We conduct move-in, move-out, and periodic inspections to ensure unit condition and code compliance. You’ll be notified in advance.
  • What if I notice mold or water damage?
     Report it immediately through your portal. Early detection helps prevent serious damage and health issues.
  • Can I hire my own contractor for repairs?
     No. Per your lease, all repairs must be reported to and completed by our team or approved vendors. Unauthorized work may result in charges or lease violations.

🧾 After-Hours & Emergency Policies

  • What do I do if I have an emergency after business hours?
     Call our 24/7 emergency maintenance line, available in your portal or lease welcome email. You will be routed to a team member or dispatcher on-call.
  • What happens if I report an issue that turns out not to be an emergency?
     If after-hours staff is dispatched for a non-urgent issue, you may be charged a call-out fee, as noted in your lease.
  • What if I cause a maintenance issue unintentionally?
     Let us know right away. Transparency may help reduce potential charges, and we can often correct it quickly before further damage occurs.

🔑 Lease & Rent

  • How long is my lease term?
    Most leases are for 12 months, beginning the 1st and ending the last day of the final month. Please confirm with your lease.
  • When is rent due?
    Rent is due on the 1st of each month.
  • Is there a grace period for rent?
    Yes, typically there is a 3–5 day grace period before late fees apply. Check your lease or portal for specifics.
  • How much is the late fee if I miss rent?
     Late fees may vary by lease, but often $75. See your lease for exact terms.
  • How do I renew my lease?
    We’ll reach out before lease end with renewal options. You can also request early renewal via the tenant portal.
  • Can I break my lease early?
    Breaking a lease may involve fees and conditions. Typically it is 3 months of rent. Contact us to discuss early termination options in your lease.

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